Our commitment to fair and transparent refunds.
Shared hosting plans may qualify for a limited money-back period from the initial purchase date, subject to service usage review.
Domain registrations, transfers, and renewals are generally non-refundable once processed by the registry.
Design, branding, migration, and setup services are non-refundable once work has started or has been delivered.
Submit a billing ticket through your client area or contact our team. Approved refunds are processed to the original payment method when possible.
Need help? Contact NzuHosting support.